Shipping & Returns
SHIPPING POLICY
Every order is handmade with care. As a result, please allow three business days for your order to process. Once processed, your order will ship within three to five business days. We use standard shipping, and the price of shipping will be displayed at checkout.
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All orders over $50 always ship free.
RETURN & EXCHANGE POLICY
We want you to be completely happy with your Sword and Dove purchase. If you encounter any issue with your order, we will do our best to make it right.
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Our Guarantee
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Our goal is to provide you with creative, comfortable clothing that makes a faith statement and sparks conversations. But if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for free returns or exchanges within 35 days from the original shipping date.
Returns and exchanges
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To be eligible for a return, your item must be unworn/unused and in the same condition that you received it. If any part of your order arrives damaged, please email support@swordanddove.com with a photo of the damaged items, and we will assist you with your inquiry. In the email, please specify whether you want to return or exchange the item.
Refunds
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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We incur a $5 handling fee on all refunds.
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If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days.
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